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| 100 | _aNath, Dhruv | ||
| 245 | 0 | 4 |
_aThe Nuts and bolts of CRM _bcustomer relationship management _cDhruv Nath |
| 260 |
_aNew Delhi _bTata mcGraw-Hill _cc2005 (2006 1st imprint) |
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| 300 |
_axxii, 208 [2]p. _bill. |
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| 650 | _aCustomer relations | ||
| 942 | _cBOOK | ||
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