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BES'P19 UG/16221 UG/16222 UG/16223 UG/16224 UG/16225 UG/21191 UG/21192 UG/21193 UG/21194 UG/21195 UG/21196 UG/21197 UG/21198 UG/21199 UG/21200 Besterfield, Dale H. Total quality management / Dale H. Besterfield. – 5th ed. – Noida : Person India Education Services, c2019 (2020 4th impression) xii [5], 622p. ISBN9789353066314 : Rs.770/- . Quality management |
